General terms and conditions

1. CONCLUSION OF THE CONTRACT

The presentation of the products on the website www.wallstoxx.com does not constitute a legally binding offer, but a non-binding online catalog. By clicking the button "Submit Order" you place a binding order. The confirmation of receipt of the order follows immediately after sending the order in the form of a preliminary invoice and does not yet constitute acceptance of the contract. The purchase contract is only concluded by our express declaration or the shipment of the goods.

2. APPEAL

RIGHT OF REVOCATION

You have the right to cancel this contract within fourteen days after sending your order form without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.

To exercise your right of withdrawal, you must inform us(Brainstoxx GmbH, Otto-Lindenmeyer-Straße 40, 86153 Augsburg +49 821 999792 20; widerruf@wallstoxx.com) by means of a clear declaration (e.g. a letter sent by post, e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but it is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

CONSEQUENCES OF REVOCATION

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. However, you must bear the cost of returning the goods. Furthermore, you only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

EXCEPTION OF THE RIGHT OF REVOCATION

Pursuant to Section 312g (2) No. 1 of the German Civil Code (BGB), there is no right of revocation for contracts for the delivery of goods that are not prefabricated and for whose manufacture an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer.

Download / print cancellation form as PDF

3. ORDER AND DELIVERY

Orders and deliveries are possible within Germany and Austria.
In principle, the delivery is made by DHL Paket GmbH.

4. SHIPPING COSTS

All orders are free of shipping costs regardless of the order value.

5. PAYMENT

In principle, you can pay in advance, or PayPal Plus. The possibility to deduct a discount does not exist.

We reserve the right to offer you only certain payment methods for the requested delivery, for example, to hedge our credit risk only those according to the respective credit rating.

6. VALIDITY OF PRICES

The prices stated on www.wallstoxx.de are Euro prices (including the statutory value added tax).

7. MATERIAL/MANUFACTURING DEFECTS

If delivered products have obvious material or manufacturing defects, including transport damage, please complain about such defects immediately to us or to the employee of the carrier who delivers the items. However, failure to make this complaint will have no consequences for your statutory claims. For all defects of the purchased goods occurring during the statutory warranty period, the statutory claims for supplementary performance, for defect removal / new delivery and - if the legal requirements are met - the further claims for reduction or rescission and, in addition, for damages, including compensation for damages in lieu of performance and reimbursement of your futile expenses shall apply at your discretion. Insofar as we grant you a seller's warranty, the details result from the warranty conditions, which are attached to the respective delivered item. Warranty claims are without prejudice to the statutory claims / rights.

8. RESERVATION OF OWNERSHIP

Until full payment, the goods remain our property.

9. RESALE

You receive the non-exclusive right of use concerning the design selected by you for your own use. You are prohibited from reselling it for licensing reasons. Should you nevertheless resell the purchased item, you shall be liable for any claims of the copyright or right of use holder.

10. CONTENT GUIDELINES FOR USER-DEFINED designS

We reserve the right not to execute orders with designs uploaded by you that are racist, criminally relevant, discriminating against ethnic origin, gender, religion or belief, disability, age or sexual identity. In the event that the content of your design is relevant to criminal law, we will file a criminal complaint with the appropriate authorities.

11. COPYRIGHT GUIDELINES FOR USER-DEFINED designS

If you upload copyrighted designs without having been granted a corresponding right of use, you will be solely liable for any consequences of copyright infringement. You shall indemnify us from any claims of the copyright or right of use holder upon first request.

12. ELECTRONIC COMMUNICATION

You agree that contract-related communication may take place in electronic form.

13. ALTERNATIVE DISPUTE RESOLUTION

We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.

14. CONTRACT LANGUAGE/STORAGE OF THE ORDER TEXT

The contract is concluded in German. The order text is not stored by us and can no longer be retrieved after completion of the ordering process. However, you can print out your order data immediately after sending the order.

PRIVACY NOTICE

In all data processing procedures (e.g. collection, processing and transmission), we proceed in accordance with the statutory provisions. Your data necessary for the business transaction will be stored and passed on to service providers commissioned by us for order processing to the extent necessary.

Notice

You may object to the use, processing and transmission of your personal data for marketing purposes at any time by sending an informal message by post to Brainstoxx GmbH, Otto-Lindenmeyer-Straße 40, 86153 Augsburg, Germany, or by sending an e-mail to datenschutz@wallstoxx.com. However, this does not apply to the data required to process your order. After receiving your objection, we will no longer use, process or transmit the data concerned for purposes other than processing your order.